Set up over 30 years ago, RCH Care Homes is a family-run business underpinned by a leading team of skilled and experienced care experts. The group provides care and support to older adults in care homes who need residential, nursing and/or dementia care; assisted living for younger adults with learning disabilities; and a specialist neuro-rehab unit for individuals with acquired brain injuries.
Our motto of where our family cares for your family extends to our teams as well as those in our care. We endeavour to create warm and welcoming environments where everyone receives person-centred care. Our passion for always evolving and innovating has helped us win a number of awards and ensures that we are always seeking to ever-improve the quality of care we provide.
Our teams told us they wanted the RCH Values to be Respectful, Caring and Honesty because these values are what they bring to work every day.
Respectful. We are passionate about fostering environments that encompass respect and dignity for everyone regardless of who they are.
Caring. We want you to thrive and we believe that being caring, considerate and compassionate will help bring out the best in both you and those in your care.
Honesty. The best relationships are built on a foundation of trust and honesty so we believe it’s important to be open, honest and transparent with everyone.
As the Operations Director for RCH, I am passionate about making sure that we are providing the best quality care. However, we can only do this by having the best teams who are fully supported and developed into their roles. Having only recently joined myself, I’ve been amazed at how supportive everyone is and the warm welcome I have received. Come along and join the RCH family – you won’t be disappointed!
Adam Went, Operations Director
Our teams are the beating heart of everything we do and so I’m passionate about creating and embedding processes and cultures in co-production with our teams which give them the support and tools they need to be able to work to the best of their abilities. The support I provide to different departments can range from innovation to streamlining efficiencies to helping to create an overarching infrastructure.
Jasmeet Rai, Associate Director
The importance of the environments our teams work in and our residents live in can’t be underestimated. I enjoy providing support to different departments whether it’s involvement with recent refurbishments, helping to create overarching infrastructure which supports a caring family culture, or encouraging the use of innovative technology – I definitely never thought the first place I’d experience virtual reality (VR) is in a care home!
Gunbir Rai, Associate Director
With 40 years in the Health and Social Care sector, I am passionate about leadership because good leaders transform the lives of teams and the people in our care. In RCH, we encourage co-production leadership – working in a joined-up way both within the organisation and with our external partners across the wider landscape of health and social care.
Angela Gibson, Director of Care and Quality
After 35 years of working in the Health and Social Care sector, I wanted to join a smaller care provider that had family values. I love supporting our teams to achieve the best outcomes for those in our care, navigating our way around problems to enhance care delivery through effective governance and seeking development opportunities to improve our services.
Clare Silvester, Head of Quality and Governance
Having worked for RCH for the last four years with a background of 15 years in Health and Social Care, I love working for RCH because of the family values and the team I work with. My role is very varied from onboarding of new starters to change management, from retention strategy to all people management matters.
Pauline Manning, Head of HR
One of the five pillars of our Dementia Strategy, By Your Side, is Training as it brings together everything from the other four pillars. I am passionate about educating our teams to help improve their knowledge, skills and competence so they can make a difference to the lives of those in our care.
Emma Hewat, Head of Dementia Care and Development
Looking after those in our care, both teams and residents alike, includes looking after their physical environments too so I’m responsible for building and equipment maintenance and developments, ensuring that all members of our teams have a safe place to work.
David Goodwill, Head of Facilities
Having come from a background in banking and finance, working in the care sector for the first time where I am overseeing all the financial activities for RCH has been a unique experience and I am fortunate to learn new things every day. It is a pleasure working with like-minded colleagues who are all very supportive and readily share their expertise in their respective areas.
Selvanayagam Bhaskaran, Group Finance Director
You will be valued. You will make a difference to countless people’s lives. You will learn and grow. You will be supported to achieve your goals. You will laugh and have fun. You will build amazing relationships. You will be part of a team. You will have a support network around you. You will not be alone. You will witness incredible kindness. You will be fulfilled.
“I feel that we are like one big family and we always support each other .. I like feeling that I make a difference to the lives of the people that not only I support but with whom I work with also.”
Katie, Senior Support Worker
“I like caring for our residents and their needs and I like that we have a good support system from management and seniors”
Sarah, Care Assistant
“The level of love that the staff shows towards residents and how understanding the management and staff are. They always put residents first. Very high professionalism and competence”
Evelyn, Student Nurse
“The atmosphere of the home, the residents and the team. I enjoy coming into work.”
“Meeting the residents and knowing that I have done my best to care for them. Know they are smiling and happy. When the residents make me feel I have done a good job by saying that they love that I’m here to care for them makes my day and it makes their day.”
Emily, Care Assistant
“Good Team work, helpful staff and good working environment”
Sharmila, Care Home Advanced Practitioner (CHAPs)
“The stories our residents have, what they have gone through, sometimes we get to know them better than their own relatives”
Team member, Queens Court
“I enjoy building relationships with the people we look after and their families, this was not something that I was able to do working in an acute setting”
Team member, Maidstone
“The tenants I support, each have their own quirky personalities which they don’t realise just how much they make my day”
Kristina, Team Leader